Please review these terms before purchasing from CamelBak. They create the framework for using the website and completing a transaction.
Who may shop
A user must be able to enter a binding agreement under applicable law and must provide accurate, current information. Account credentials should be protected, and activity conducted through an account remains the account holder’s responsibility. Customers of CamelBak can refer to this rule whenever the stated conditions are met.
The site may not be used for unlawful, fraudulent, abusive, harmful, or rights-infringing activity, to distribute malicious code, scrape without authorisation, or interfere with storefront security or operation. CamelBak applies this principle at the relevant stage of the online purchase journey.
Ordering and price corrections
Prices are shown in USD. Applicable taxes are calculated as required by law and shown through checkout. Submitting an order is an offer to buy; an order becomes accepted when we send confirmation that it has been accepted or dispatched. Questions about this point can be directed to CamelBak using the verified details below.
We may decline or cancel an order for suspected fraud, payment failure, stock error, pricing error, legal restriction, or an incorrect address. Any captured payment for a cancelled order will be returned to the original payment method. This statement reflects the current operating practice of CamelBak.
Charges and authorisation
Payment is processed in USD under the Payment Policy. The customer authorises the selected provider to charge the amount displayed at checkout and confirms authority to use the payment method and billing information supplied. CamelBak records and handles the related request under this published policy.
Shipping and returns framework
US delivery is free with no minimum purchase. Processing normally takes 1–2 business days and carrier transit normally takes 4–6 business days. Cancellations are available before dispatch; after dispatch, the Refund Policy applies. Eligible items may be returned or exchanged within 30 days after delivery. Across the CamelBak catalogue, this requirement remains consistent for eligible orders.
Governing rules
We may update these terms prospectively by posting a revised version. The laws applicable at the merchant address govern, without displacing non-waivable rights in a customer’s jurisdiction. If one provision is unenforceable, the remaining provisions continue to apply. At CamelBak, this point is applied consistently to eligible customer requests.
Services supplied by others
The store relies on Shopify and may link to services operated by others. Their terms, privacy practices, availability, and content are controlled by those providers. A link does not by itself represent an endorsement. For CamelBak orders, this forms part of the published terms standard.
Product presentation and stock
CamelBak aims to present products accurately, but screen settings can affect colour and appearance. Measurements, features, packaging, and availability may change, and obvious errors may be corrected. Nothing in this section removes rights that applicable consumer law provides.
Use of website materials
Storefront text, graphics, layout, software, and original media are protected by applicable intellectual-property laws or used under permission. Personal, non-commercial browsing is permitted; copying, selling, republishing, or exploiting site content without authorisation is not. This requirement is built into the current service process used by CamelBak.
Availability and legal limitations
Except where law requires otherwise, the site and services are provided on an “as available” basis. To the fullest extent permitted by law, indirect, incidental, special, or consequential loss is excluded. Nothing limits liability that cannot legally be limited, or mandatory consumer remedies. Customers of CamelBak can refer to this rule whenever the stated conditions are met.
Merchant details
CamelBak
Email: Support@CamelBasa.top
Telephone: (508) 335-7019
Physical address: 489 Lake Shore Dr, Warwick RI 02889, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).
Order details allow us to investigate without unnecessary delay.